December 1, 2017 - Carnival plc. announced today that P&O Cruises' Sture Myrmell would expand his role to include regional responsibility for the organisation's shared services group which supports all the global brands in this market.
Currently President of P&O Cruises Australia, Mr Myrmell will broaden his remit to become the regional President of Carnival Australia, which is the umbrella entity that supports the seven brands sailing in Australia and New Zealand.
Mr Myrmell's appointment is effective immediately. Mr Myrmell will report to Jan Swartz, Group President Princess Cruises and Carnival Australia. Carnival Australia is overseen by the Carnival plc UK Management Committee.
Carnival Australia is the only cruise organisation to have ships based year round in Australia with P&O Cruises Australia, Princess Cruises and Carnival Cruise Line with an 85-year, 40-year and five-year history respectively in this market. Cunard, Holland America Line, Seabourn and P&O UK also have proud histories sailing in this region.
The role has been open after Ann Sherry, who celebrated 10 years at the helm of Carnival Australia earlier this year, decided to step back from day-to-day operations to take on the part-time Executive Chairman role. She will continue in this role advocating on major industry issues.
"In addition to his responsibilities as the head of P&O Cruises Australia, Sture will lead the local shared services team that provides regional support across a number of internal and external functions for the business," Ms Swartz said.
"Sture has done an outstanding job as President of P&O Cruises Australia ensuring the brand reflects the energy of modern Australia, and this most recent appointment reinforces the strength of the local environment and Carnival Corporation and plc's commitment to the region."
Mr Myrmell has been in global cruising with Carnival Corporation and plc for nearly 25 years, including the past 10 years at P&O Cruises Australia where he has been key to the brand's evolution to a contemporary product that reflects modern Australia.
Prior to Carnival Australia, Mr Myrmell spent almost 15 years with Princess Cruises in California and Cunard Line and Seabourn in Florida, covering positions in Food & Beverage, Hotel Operations, New-build and Product Development. Sture first started his career at sea with Cunard.
Source: Carnival Corp
Showing posts with label personnel. Show all posts
Showing posts with label personnel. Show all posts
Friday, December 1, 2017
Friday, November 10, 2017
Changes in Carnivals Marine Ops Department
Martin Landtman, Senior Vice President Marine Operations, For Carnival Cruise Line to retire;
Gus Antorcha, Ben Clement and Mark Jackson Promoted;
Norbert Dean Hired as Vice President, Strategic Sourcing and Supply Chain
MIAMI (Nov. 10, 2017) – Martin Landtman, senior vice president of marine operations for Carnival Cruise Line, will retire in 2018. Having spent seven years leading Carnival’s marine and new shipbuilding operations, Landtman will remain in his current role until a successor is named, and will stay on to support the transition. A search for his replacement currently is underway. Carnival has also announced some restructuring of Landtman's organization, along with several key promotions and a new appointment.
Gus Antorcha, previously executive vice president, guest operations, has been given an expanded role and promoted to chief operating officer for Carnival Cruise Line, reporting to Carnival President Christine Duffy. Antorcha oversees hotel operations, port operations, guest care, shipboard recruiting, travel operations, new builds and refurbishments, along with a new shared services function for both the marine and hotel operations groups.
Ben Clement has been promoted to senior vice president, new builds, refurbishments and product innovation, reporting to Antorcha. Clement joined Carnival Cruise Line in 1997 in the technical services area and progressed through several management positions with increasing responsibility in hotel operations and shipbuilding prior to his current role.
Mark Jackson has been promoted to senior vice president, technical operations. His responsibilities include marine technical operations, cross-brand technical innovation and environmental operations. Jackson currently reports to Landtman.
Norbert Dean will join Carnival Cruise Line as vice president, strategic sourcing and supply chain, reporting to Jim Heaney, chief financial officer and senior vice president. Dean brings a wealth of executive leadership experience in sourcing, supply chain and shared services from top travel and consumer brand companies including the Walt Disney Company, SeaWorld Parks & Entertainment and the Sony Corporation. Dean is slated to begin Nov. 27.
“On behalf of everyone at Carnival Cruise Line, I wish to extend our thanks and congratulations to Martin on his well-deserved retirement,” said Duffy. “He has guided Carnival’s marine operations function through tremendous growth and transition, and we are greatly indebted to him. “I also congratulate Gus on his expanded role and Ben and Mark on the new responsibilities they are taking on with their promotions,” Duffy added. “Each of them has proven to be an exceptional leader and asset to our company, and we look forward to their continued contributions in their new positions.”
“Additionally, we are extremely pleased to have Norbert Dean joining the organization. His proven track record and strong depth of experience in the sourcing and procurement arena will be of tremendous value in this very important area of our operations,” Duffy added.
Source: Carnival Cruise Line
Tuesday, October 31, 2017
Windstar Promotes Peterson to Director of Revenue & Itinerary Planning
Windstar Cruises Promotes Jess Peterson to Director of Revenue and Itinerary Planning
Star Staffer Advances After Only One Year with Boutique Cruise Line
Windstar Cruises has promoted Jess Peterson on the heels of his first anniversary in joining the luxury line after a series of outstanding efforts quickly resulted in significant profitability for Windstar. In accepting the larger role, Peterson will take on additional responsibilities for detailed revenue analytics while continuing to have oversight for all aspects of itinerary planning for the award-winning cruise line.
"Jess is an incredibly bright individual who brings a disciplined analytical approach to everything he does, helping us make informed yet bold choices in our itinerary planning processes," said Windstar President John Delaney. “We couldn’t have taken on everything we have over the last year without Jess’ efforts.”
With Peterson’s leadership working across multiple departments at Windstar including Port and Nautical Operations, Marketing, and Public Relations, Windstar opened three new regions including Asia, Alaska, and Canada/New England. In 2018, Windstar will embark on 49 new cruise itineraries and an astonishing 148 maiden ports of call, in part due to Peterson’s efforts. In this new role, Peterson will continue directing the itinerary planning efforts while also taking a growing role in advanced revenue analytics, forecasting, budgeting, and strategic pricing.
Jess Peterson joined Windstar in the fall of 2016 as the manager of deployment and revenue planning enhancement, a position that had been newly created at the time. He supported the company’s cross-departmental deployment and itinerary planning efforts to enhance profitability, guest satisfaction, and brand positioning within the marketplace. He also drove efforts to increase overall revenue performance.
Prior to working with Windstar, Peterson held positions at Holland America and Seabourn, where he was part of the Deployment and Itinerary Planning team. Peterson is based in Seattle and graduated from Stanford University with a B.A. in History and an M.S. in Computer Science.
Source: Windstar Cruises
Star Staffer Advances After Only One Year with Boutique Cruise Line
Windstar Cruises has promoted Jess Peterson on the heels of his first anniversary in joining the luxury line after a series of outstanding efforts quickly resulted in significant profitability for Windstar. In accepting the larger role, Peterson will take on additional responsibilities for detailed revenue analytics while continuing to have oversight for all aspects of itinerary planning for the award-winning cruise line.
"Jess is an incredibly bright individual who brings a disciplined analytical approach to everything he does, helping us make informed yet bold choices in our itinerary planning processes," said Windstar President John Delaney. “We couldn’t have taken on everything we have over the last year without Jess’ efforts.”
With Peterson’s leadership working across multiple departments at Windstar including Port and Nautical Operations, Marketing, and Public Relations, Windstar opened three new regions including Asia, Alaska, and Canada/New England. In 2018, Windstar will embark on 49 new cruise itineraries and an astonishing 148 maiden ports of call, in part due to Peterson’s efforts. In this new role, Peterson will continue directing the itinerary planning efforts while also taking a growing role in advanced revenue analytics, forecasting, budgeting, and strategic pricing.
Jess Peterson joined Windstar in the fall of 2016 as the manager of deployment and revenue planning enhancement, a position that had been newly created at the time. He supported the company’s cross-departmental deployment and itinerary planning efforts to enhance profitability, guest satisfaction, and brand positioning within the marketplace. He also drove efforts to increase overall revenue performance.
Prior to working with Windstar, Peterson held positions at Holland America and Seabourn, where he was part of the Deployment and Itinerary Planning team. Peterson is based in Seattle and graduated from Stanford University with a B.A. in History and an M.S. in Computer Science.
Source: Windstar Cruises
Monday, October 30, 2017
Carnival Names New Environmental VP
Carnival Cruise Line Names Richard Pruitt Vice President, Environmental Operations
Richard Pruitt, a highly respected and seasoned cruise industry professional, has been named vice president, environmental operations at Miami-based Carnival Cruise Line effective November 20, 2017. He will report to Mark Jackson, senior vice president, technical operations, for Carnival Cruise Line.
As vice president of environmental operations, Pruitt will be focused on further strengthening and expanding the company’s shipboard and shoreside environmental programs and practices.
“Rich is extremely well respected in the industry and we’re thrilled to gain his exceptional knowledge, expertise and leadership,” said Jackson. “We look forward to tapping into his experience to ensure we maintain the highest level of operational standards.”
Previously Pruitt was at Royal Caribbean Cruises Ltd. for 13 years, serving in a variety of positions, including associate vice president/vice president, safety and environmental stewardship and as the director and associate vice president of environmental programs. Most recently, Pruitt served as the principal and founder of RMP Sustainability, a company providing consulting services on environmental equipment marketing, compliance and sustainability initiatives to industry associations and companies.
Pruitt began his career in the U.S. Air Force where he spent 10 years as an Airborne Russian Linguist and Mission Supervisor. He then served for 13 years in the U.S Coast Guard in various roles, including program manager, passenger vessel safety and security.
Since 2010 Pruitt has been an active guardian ad litem for the 17th Judicial Circuit in Broward County, Florida, and has served on the board/executive committee of several organizations, including Florida Ocean Alliance, Florida Sea Grant Advisory Council, Florida Oceans and Coastal Council, U.S. N.O.A.A. National Marine Sanctuary Business Advisory Council, International Association of Antarctic Tour Operators and the North American Marine Environment Protection Association. He was chairman of the Cruise Lines International Association’s Maritime Safety and Environmental committees, and founding board member of Voices for Children Broward.
Pruitt holds an Environmental MBA from Florida Atlantic University, a BA degree in Management from National Louis University and an AA degree in Russian Interpreting from the Community College of the Air Force.
Source: Carnival Cruise Line
Richard Pruitt, a highly respected and seasoned cruise industry professional, has been named vice president, environmental operations at Miami-based Carnival Cruise Line effective November 20, 2017. He will report to Mark Jackson, senior vice president, technical operations, for Carnival Cruise Line.
As vice president of environmental operations, Pruitt will be focused on further strengthening and expanding the company’s shipboard and shoreside environmental programs and practices.
“Rich is extremely well respected in the industry and we’re thrilled to gain his exceptional knowledge, expertise and leadership,” said Jackson. “We look forward to tapping into his experience to ensure we maintain the highest level of operational standards.”
Previously Pruitt was at Royal Caribbean Cruises Ltd. for 13 years, serving in a variety of positions, including associate vice president/vice president, safety and environmental stewardship and as the director and associate vice president of environmental programs. Most recently, Pruitt served as the principal and founder of RMP Sustainability, a company providing consulting services on environmental equipment marketing, compliance and sustainability initiatives to industry associations and companies.
Pruitt began his career in the U.S. Air Force where he spent 10 years as an Airborne Russian Linguist and Mission Supervisor. He then served for 13 years in the U.S Coast Guard in various roles, including program manager, passenger vessel safety and security.
Since 2010 Pruitt has been an active guardian ad litem for the 17th Judicial Circuit in Broward County, Florida, and has served on the board/executive committee of several organizations, including Florida Ocean Alliance, Florida Sea Grant Advisory Council, Florida Oceans and Coastal Council, U.S. N.O.A.A. National Marine Sanctuary Business Advisory Council, International Association of Antarctic Tour Operators and the North American Marine Environment Protection Association. He was chairman of the Cruise Lines International Association’s Maritime Safety and Environmental committees, and founding board member of Voices for Children Broward.
Pruitt holds an Environmental MBA from Florida Atlantic University, a BA degree in Management from National Louis University and an AA degree in Russian Interpreting from the Community College of the Air Force.
Source: Carnival Cruise Line
Friday, April 7, 2017
Carnival Fills Corporate Treasurer Post
Carnival Corporation Names Darrell Campbell as Corporate Treasurer
MIAMI, April 7, 2017 Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK), the world's largest leisure travel company, announced today that Darrell Campbell joins the company as corporate treasurer, effective April 10, 2017. His responsibilities will include overseeing global treasury operations, risk management, tax compliance and tax strategy. Campbell fills the role currently held by Josh Weinstein, who is transitioning to a new position as president of Carnival UK.
Campbell brings to Carnival Corporation extensive accounting, audit and financial experience. He most recently served as an audit partner at PricewaterhouseCoopers LLP, where he led financial statement and internal control audits of Fortune 500 and S&P 500 companies with revenues over $10 billion and market capitalization up to $40 billion. During his career he has supervised multinational teams, provided regulatory reporting advice for capital market transactions and periodic filings, and co-authored guidance on industry topics including compliance, accounting and financial reporting.
"Darrell brings us nearly two decades of extensive financial experience, and has the depth of expertise and insights to provide critical leadership for this key global role," said David Bernstein, chief financial officer for Carnival Corporation. Campbell will report to Bernstein and will be based at Carnival Corporation's headquarters in Miami.
Campbell is a licensed CPA in Florida and New Hampshire. He has master's degrees in accounting from Florida International University and in international business from the University of Florida. He also holds a bachelor's degree from University of the West Indies in Jamaica.
Source: Carnival Corp
MIAMI, April 7, 2017 Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK), the world's largest leisure travel company, announced today that Darrell Campbell joins the company as corporate treasurer, effective April 10, 2017. His responsibilities will include overseeing global treasury operations, risk management, tax compliance and tax strategy. Campbell fills the role currently held by Josh Weinstein, who is transitioning to a new position as president of Carnival UK.
Campbell brings to Carnival Corporation extensive accounting, audit and financial experience. He most recently served as an audit partner at PricewaterhouseCoopers LLP, where he led financial statement and internal control audits of Fortune 500 and S&P 500 companies with revenues over $10 billion and market capitalization up to $40 billion. During his career he has supervised multinational teams, provided regulatory reporting advice for capital market transactions and periodic filings, and co-authored guidance on industry topics including compliance, accounting and financial reporting.
"Darrell brings us nearly two decades of extensive financial experience, and has the depth of expertise and insights to provide critical leadership for this key global role," said David Bernstein, chief financial officer for Carnival Corporation. Campbell will report to Bernstein and will be based at Carnival Corporation's headquarters in Miami.
Campbell is a licensed CPA in Florida and New Hampshire. He has master's degrees in accounting from Florida International University and in international business from the University of Florida. He also holds a bachelor's degree from University of the West Indies in Jamaica.
Source: Carnival Corp
Monday, April 3, 2017
Van der Werff Joins HAL as F&B VP
Holland America Line Names Frits van der Werff Vice President, Food and Beverage
Seattle, Wash., April 3, 2017 — Holland America Line has named Frits van der Werff to the position of vice president, food and beverage within the Guest Experience and Product Development Department. In this role, van der Werff will oversee all of the culinary operations as well as manage beverage operations for the Holland America Line fleet, including revenue activities, product innovation and service.
The Netherlands native, who will be based in Seattle at the Holland America Line headquarters, will report to Michael Smith, senior vice president, guest experience and product development, as well as have reporting responsibilities to Paul Goodwin, executive vice president, onboard revenue and port/shore operations, for Holland America Group.
“Holland America Line is highly respected for the culinary and beverage experiences onboard our ships, and we’re thrilled to have someone of Frits’ caliber join our team in this leadership role,” said Smith. “Frits brings a wealth of high-end food and beverage and cruise experience to our company, and we look forward to tapping into his knowledge and expertise as we continue to evolve our brand and our food and beverage offerings.”
Most recently van der Werff was brand performance director at MSC Cruises, where he was the project leader for food and beverage and hotel operations in the North American market. Additional cruise line experience includes director, restaurant operations and development at Norwegian Cruise Line.
Van der Werff has extensive experience outside of the cruise industry, having served as director of operations for Fisher Island Club on Florida’s most exclusive private island; director of food and beverage for both the St. Regis Resort & Spas in Aspen, Colorado, and Fort Lauderdale, Florida; and director of food and beverage for One Bal Harbour Resort and Spa in Miami, Florida.
Van der Werff holds a Bachelor of International Hospitality Management degree from Stenden University in the Netherlands.
Source: Holland America Line
 |
| Fruts van Der Werf |
The Netherlands native, who will be based in Seattle at the Holland America Line headquarters, will report to Michael Smith, senior vice president, guest experience and product development, as well as have reporting responsibilities to Paul Goodwin, executive vice president, onboard revenue and port/shore operations, for Holland America Group.
“Holland America Line is highly respected for the culinary and beverage experiences onboard our ships, and we’re thrilled to have someone of Frits’ caliber join our team in this leadership role,” said Smith. “Frits brings a wealth of high-end food and beverage and cruise experience to our company, and we look forward to tapping into his knowledge and expertise as we continue to evolve our brand and our food and beverage offerings.”
Most recently van der Werff was brand performance director at MSC Cruises, where he was the project leader for food and beverage and hotel operations in the North American market. Additional cruise line experience includes director, restaurant operations and development at Norwegian Cruise Line.
Van der Werff has extensive experience outside of the cruise industry, having served as director of operations for Fisher Island Club on Florida’s most exclusive private island; director of food and beverage for both the St. Regis Resort & Spas in Aspen, Colorado, and Fort Lauderdale, Florida; and director of food and beverage for One Bal Harbour Resort and Spa in Miami, Florida.
Van der Werff holds a Bachelor of International Hospitality Management degree from Stenden University in the Netherlands.
Source: Holland America Line
Monday, March 27, 2017
Josh Weinstein to Head Carnival UK
Leadership change for Carnival UK
Josh Weinstein, corporate treasurer of parent company Carnival Corporation & plc, will become president of Carnival UK following the planned departure of current CEO David Noyes in July after six years in the business.
Weinstein will be responsible for overseeing both P&O Cruises and Cunard.
He will report to Stein Kruse, currently CEO of the Holland America Group, who is promoted to group CEO of Holland America Group and Carnival UK.
Noyes will remain in his role until July 18 to ensure a smooth transition. The Southampton-based Carnival UK executive team will then report to Weinstein, following his move to the UK in April. Carnival UK chairman David Dingle will continue in his role.
A graduate of the University of Pennsylvania and the New York University School of Law, Weinstein, 43, joined Carnival Corporation 15 years ago as an attorney in the corporate legal department before assuming the role of corporate treasurer.
Carnival Corporation CEO Arnold Donald said: "Some time ago, David Noyes advised me that he wished to step down as CEO Carnival UK during 2017 to spend more time with his family.
"David has excelled in his time as CEO of Carnival UK and has planned a smooth and effective transition.
"We greatly appreciate his leadership, his team spirit and the many important contributions he has made to our success."
Donald added: "In his current role, Josh Weinstein has been a strong contributor to the company's successful results.
"I am confident he will do a great job in his new role and continue to build on our strong legacy of success in the UK. "
Donald continued: "Stein Kruse has done an exemplary job in leading the Holland America Group.
"The two groups will continue to be managed separately as they are today but will benefit from more closely aligned collaboration."
Noyes said: "I will be leaving Carnival UK as a thriving, profitable and market leading business. I know that with Josh at the helm, the company will continue to go from strength to strength as the UK cruise sector maintains its exceptional levels of growth."
Source: Carnival Corp
Josh Weinstein, corporate treasurer of parent company Carnival Corporation & plc, will become president of Carnival UK following the planned departure of current CEO David Noyes in July after six years in the business.
Weinstein will be responsible for overseeing both P&O Cruises and Cunard.
He will report to Stein Kruse, currently CEO of the Holland America Group, who is promoted to group CEO of Holland America Group and Carnival UK.
Noyes will remain in his role until July 18 to ensure a smooth transition. The Southampton-based Carnival UK executive team will then report to Weinstein, following his move to the UK in April. Carnival UK chairman David Dingle will continue in his role.
A graduate of the University of Pennsylvania and the New York University School of Law, Weinstein, 43, joined Carnival Corporation 15 years ago as an attorney in the corporate legal department before assuming the role of corporate treasurer.
Carnival Corporation CEO Arnold Donald said: "Some time ago, David Noyes advised me that he wished to step down as CEO Carnival UK during 2017 to spend more time with his family.
"David has excelled in his time as CEO of Carnival UK and has planned a smooth and effective transition.
"We greatly appreciate his leadership, his team spirit and the many important contributions he has made to our success."
Donald added: "In his current role, Josh Weinstein has been a strong contributor to the company's successful results.
"I am confident he will do a great job in his new role and continue to build on our strong legacy of success in the UK. "
Donald continued: "Stein Kruse has done an exemplary job in leading the Holland America Group.
"The two groups will continue to be managed separately as they are today but will benefit from more closely aligned collaboration."
Noyes said: "I will be leaving Carnival UK as a thriving, profitable and market leading business. I know that with Josh at the helm, the company will continue to go from strength to strength as the UK cruise sector maintains its exceptional levels of growth."
Source: Carnival Corp
MSC USA Fills SVP Sales Post
Joseph Jiffo named Senior Vice President of Sales for MSC Cruises USA
FORT LAUDERDALE, Fla. (March 27, 2017) – MSC Cruises USA — the North American arm of MSC Cruises, the Swiss-based world’s largest privately-owned cruise line and market leader in Europe, South America and South Africa — announced today that travel industry veteran, Joseph Jiffo, will join the company as senior vice president of sales, effective April 11.
With more than 30 years of experience in the travel industry – including positions at other cruise lines, a major travel agency consortium and a land-based tour operator – at MSC Cruises’ Jiffo will be responsible for strategically continuing and expanding our valued relationships with trade partners.
“We are extremely excited to welcome Joe as the newest member of our executive team,” said Roberto Fusaro, president of MSC Cruises USA. “Joe is well-respected and has a proven track record of exceeding sales goals and increasing market share. His relationships with the travel agent community and broad experience within the travel industry will prove invaluable as MSC Cruises significantly grows its brand in North America.”
Prior to joining MSC Cruises, Jiffo served as vice president of sales for Exclusive Group Travel, a division of Tourism Holdings Inc. Jiffo has also held leadership roles at Ensemble Travel Group as well as multiple cruise lines.
“I am thrilled to be joining the team at MSC Cruises,” said Jiffo. “The company is expanding incredibly fast and I am looking forward to continuing the team’s initiatives to grow the brand in North America and ensuring that MSC Cruises is the easiest and most profitable brand to work with.”
Source: MSC Cruises USA
FORT LAUDERDALE, Fla. (March 27, 2017) – MSC Cruises USA — the North American arm of MSC Cruises, the Swiss-based world’s largest privately-owned cruise line and market leader in Europe, South America and South Africa — announced today that travel industry veteran, Joseph Jiffo, will join the company as senior vice president of sales, effective April 11.
With more than 30 years of experience in the travel industry – including positions at other cruise lines, a major travel agency consortium and a land-based tour operator – at MSC Cruises’ Jiffo will be responsible for strategically continuing and expanding our valued relationships with trade partners.
“We are extremely excited to welcome Joe as the newest member of our executive team,” said Roberto Fusaro, president of MSC Cruises USA. “Joe is well-respected and has a proven track record of exceeding sales goals and increasing market share. His relationships with the travel agent community and broad experience within the travel industry will prove invaluable as MSC Cruises significantly grows its brand in North America.”
Prior to joining MSC Cruises, Jiffo served as vice president of sales for Exclusive Group Travel, a division of Tourism Holdings Inc. Jiffo has also held leadership roles at Ensemble Travel Group as well as multiple cruise lines.
“I am thrilled to be joining the team at MSC Cruises,” said Jiffo. “The company is expanding incredibly fast and I am looking forward to continuing the team’s initiatives to grow the brand in North America and ensuring that MSC Cruises is the easiest and most profitable brand to work with.”
Source: MSC Cruises USA
Thursday, March 2, 2017
Staiger Moves to Silversea
Silversea appoints new Vice President of Strategic Partners
(Miami, FL – March 02, 2017) Ultra-luxury Silversea Cruises has appointed Barbara Staiger as vice president of strategic partners. Staiger will report to Christian Sierralta, vice president of national accounts and Latin America.
Staiger has over 23 years of experience within the luxury cruise industry, spending 18 years as a sales director for Regent Seven Seas Cruises and five years as vice president of key accounts. As vice president of strategic partnerships, Staiger will be responsible for maximizing revenue opportunities and increasing market share with affiliated roll-ups and key accounts.
“Barbara’s knowledge of the luxury cruise business and tremendous reputation in the North American markets makes her a great addition to our sales team,” said Mark Conroy, Silversea’s managing director for the Americas. “We’re delighted to be welcoming her on board.”
"I'm thrilled to be joining Silversea and I look forward to enhancing and growing the strong relationships Silversea has established with our valued travel agent partners," said Staiger.
Source: Silversea Cruises
 |
| Barbara Staiger |
Staiger has over 23 years of experience within the luxury cruise industry, spending 18 years as a sales director for Regent Seven Seas Cruises and five years as vice president of key accounts. As vice president of strategic partnerships, Staiger will be responsible for maximizing revenue opportunities and increasing market share with affiliated roll-ups and key accounts.
“Barbara’s knowledge of the luxury cruise business and tremendous reputation in the North American markets makes her a great addition to our sales team,” said Mark Conroy, Silversea’s managing director for the Americas. “We’re delighted to be welcoming her on board.”
"I'm thrilled to be joining Silversea and I look forward to enhancing and growing the strong relationships Silversea has established with our valued travel agent partners," said Staiger.
Source: Silversea Cruises
Wednesday, February 22, 2017
Guenter Steinbrunner Named Corporate Hotel Manager by Windstar Cruises
Windstar Hires Cruise & Hospitality Veteran Guenter Steinbrunner as Corporate Hotel Manager
Steinbrunner is the latest addition to small ship leader’s talent arsenal.
Seattle, WA, February 22, 2017 — Windstar Cruises names Guenter Steinbrunner to the position of Corporate Hotel Manager for the award-winning small ship operator. In his new position, Steinbrunner is responsible for overseeing all aspects of shipboard product delivery on Windstar’s six yachts including standards, procedures, enhancements, efficiencies and innovations as well as the leadership, training, coaching and collective performance of the hotel management team.
“Guenter is the picture perfect hotelier. His passion and love for hotel products is his daily dose of motivation. He is an accomplished leader and role model who will help us to evaluate, enhance and elevate the very good Windstar guest experience and help progress our product and service delivery to the next level. Guest luxury and customization is the predominant trend throughout travel today, and that is where we intend to excel,” explained Christopher Prelog, Windstar’s Vice President of Fleet Operations. “It is a true honor and privilege to have Guenter join Windstar in this role, the entire team is very excited for his arrival.”
With the addition of Steinbrunner, Windstar debuts a power-house of culinary industry talent along with Director of Hotel Operations Peter Tobler. Together with their teams, the duo will concept and implement new guest experiences and innovations for the award-winning small ship cruise line.
“At Windstar we believe it takes talent to create talent. Building a team of consummate hospitality professionals lets our loyal cruisers, new guests and travel partners know that we are a customer-first operation, dedicated to creating those magical moments that perfectly match our legendary and luxurious small ships and deliver the experience that dream vacations are made of,” says Prelog.
Steinbrunner begins with Windstar immediately, bringing a host of international travel and hospitality experience in the cruising and hotel industries. Previously with Seabourn, Steinbrunner spent eight years at sea as Hotel Director and then held a key leadership role on the Newbuild product development team ashore before overseeing the line’s ultra-deluxe vessels as Corporate Hotel Director. Steinbrunner was instrumental in designing the guest experience in conjunction with the role-out of the line’s Odyssey-class ships. Steinbrunner has familiarity in working with the three new-to-Windstar all-suite yachts that joined the fleet in 2014-15; his experience with Windstar dates back to early career days as Steinbrunner was instrumental in the launch of the three original Windstar sail ships in the late 1980s.
Steinbrunner’s guest-centric perspective and far-reaching knowledge of cruising, culinary and service will allow for rapid integration of his expertise and influence onboard Windstar’s casually elegant ships.
Steinbrunner began his career in cruise management in 1998 working for Premier Cruise Line; prior to that he worked in various roles onboard vessels and at numerous elite hotels and restaurants in Switzerland, England, Austria and the United States. He studied management at Cornell Institute and was trained as a chef and service professional in his home country of Austria.
Steinbrunner joins the 130-plus Windstar team headquartered in downtown Seattle and will assist to lead an 800-strong team of ship culinary and service staff and crew across the fleet. The industry leader in small ship cruising, Windstar recently received numerous kudos from CruiseCritic.com cruise reviewers in the 2017 Best Small Ships awards including Best Overall Small Ships, Best Dining and Best Cabins; was voted #1 Best Boutique Cruise Line by readers of USA Today and was named to Condé Nast Traveler’s 2017 Gold List.
As the official cruise line of the James Beard Foundation, in 2017 Windstar will offer numerous sailings featuring JBF-endorsed chefs as a part of JBF Culinary Cruise Collection. The line offers more than 250 cruises annually sailing to 170 ports worldwide with new cruise destinations offered in Arabia in 2017; in Asia and Alaska in 2018; and scheduled to visit a dozen new ports in Europe in 2018.
Source: Windstar Cruises
Steinbrunner is the latest addition to small ship leader’s talent arsenal.
 |
| Guenter Steinbrunner |
“Guenter is the picture perfect hotelier. His passion and love for hotel products is his daily dose of motivation. He is an accomplished leader and role model who will help us to evaluate, enhance and elevate the very good Windstar guest experience and help progress our product and service delivery to the next level. Guest luxury and customization is the predominant trend throughout travel today, and that is where we intend to excel,” explained Christopher Prelog, Windstar’s Vice President of Fleet Operations. “It is a true honor and privilege to have Guenter join Windstar in this role, the entire team is very excited for his arrival.”
With the addition of Steinbrunner, Windstar debuts a power-house of culinary industry talent along with Director of Hotel Operations Peter Tobler. Together with their teams, the duo will concept and implement new guest experiences and innovations for the award-winning small ship cruise line.
“At Windstar we believe it takes talent to create talent. Building a team of consummate hospitality professionals lets our loyal cruisers, new guests and travel partners know that we are a customer-first operation, dedicated to creating those magical moments that perfectly match our legendary and luxurious small ships and deliver the experience that dream vacations are made of,” says Prelog.
Steinbrunner begins with Windstar immediately, bringing a host of international travel and hospitality experience in the cruising and hotel industries. Previously with Seabourn, Steinbrunner spent eight years at sea as Hotel Director and then held a key leadership role on the Newbuild product development team ashore before overseeing the line’s ultra-deluxe vessels as Corporate Hotel Director. Steinbrunner was instrumental in designing the guest experience in conjunction with the role-out of the line’s Odyssey-class ships. Steinbrunner has familiarity in working with the three new-to-Windstar all-suite yachts that joined the fleet in 2014-15; his experience with Windstar dates back to early career days as Steinbrunner was instrumental in the launch of the three original Windstar sail ships in the late 1980s.
Steinbrunner’s guest-centric perspective and far-reaching knowledge of cruising, culinary and service will allow for rapid integration of his expertise and influence onboard Windstar’s casually elegant ships.
Steinbrunner began his career in cruise management in 1998 working for Premier Cruise Line; prior to that he worked in various roles onboard vessels and at numerous elite hotels and restaurants in Switzerland, England, Austria and the United States. He studied management at Cornell Institute and was trained as a chef and service professional in his home country of Austria.
Steinbrunner joins the 130-plus Windstar team headquartered in downtown Seattle and will assist to lead an 800-strong team of ship culinary and service staff and crew across the fleet. The industry leader in small ship cruising, Windstar recently received numerous kudos from CruiseCritic.com cruise reviewers in the 2017 Best Small Ships awards including Best Overall Small Ships, Best Dining and Best Cabins; was voted #1 Best Boutique Cruise Line by readers of USA Today and was named to Condé Nast Traveler’s 2017 Gold List.
As the official cruise line of the James Beard Foundation, in 2017 Windstar will offer numerous sailings featuring JBF-endorsed chefs as a part of JBF Culinary Cruise Collection. The line offers more than 250 cruises annually sailing to 170 ports worldwide with new cruise destinations offered in Arabia in 2017; in Asia and Alaska in 2018; and scheduled to visit a dozen new ports in Europe in 2018.
Source: Windstar Cruises
Tuesday, February 21, 2017
Miliaras Joins Carnival Maritime
Carnival Maritime welcomes Minas Miliaras as Vice President Fleet Cruise Execution
Hamburg, February 21, 2017 – Since February 15, Minas Miliaras has taken on the role of Vice President Fleet Cruise Execution at Carnival Maritime, the Marine Service Unit of the Costa Group (AIDA, Costa) in Hamburg. Minas will head the fleet teams and the maintenance development team for all AIDA Cruises, Costa Cruises and Costa Asia ships. He will be responsible for the fleet management of the 26 vessels according to efficiency and sustainability targets of Carnival Maritime. This includes technical management, improvement of repair efficiency, standardization and harmonizing processes as well as connecting offices and ships across the globe.
Greek-born Minas is a studied naval architect, and MBA marine engineer. Before joining Carnival Maritime, he worked for Royal Caribbean & Celebrity Cruises for sixteen years. Since 2013, he headed the fleet team of 13 Royal Caribbean vessels in the position of Associate Vice President for Marine Operations. From 2009, Minas was Director Technical Systems at Celebrity Cruises where he was responsible for technical systems and services including Electrical and Automation, Energy, Advanced Water Treatment, Piping & Engines Maintenance. Minas started his career in the cruise industry in 1999 at Lloyds Register. In 2006 he began working as Site Office Manager for Royal Caribbean & Celebrity Cruises where he supervised the construction of the 120,000 tons Celebrity Solstice Class Cruise Vessels.
Minas takes over his position from Björn Sprotte, who has led the department for the past 1 ½ years. Lars Ljoen, Managing Director of Carnival Maritime, says “I am very happy to welcome Minas to the team. He will add great competencies and longtime experiences in fleet operations to our team and is therefore a fantastic fit. I am confident that he will make a valuable contribution to the team and further advance our fleet management operations.”
Minas adds, “I am more than excited to join Carnival Maritime in this position and build on Björn’s great work. I look forward to further increasing the efficiency and sustainability targets of our services together with our international teams.”
Carnival Maritime is the marine service unit for the Costa Group, Europe’s leading Cruise Company. This unit bundles competences and best practices in the area of marine operations to achieve the highest safety standards in the cruise industry for the fleet of the Costa Group, which currently includes 26 cruise ships of the brands Costa Crociere, Costa Asia and AIDA Cruises. Carnival Maritime combines the company’s expertise in the areas of marine, technology, health, environmental protection and security for the Costa Group in Hamburg. The embedded Fleet Operations Center (FOC) monitors and supports 37 ships of the Costa Group, P&O Cruises and Cunard line. Carnival Maritime was founded in 2015, and employs 180 specialists.
Source: Carnival Maritime
 |
| Minas Miliaras |
Greek-born Minas is a studied naval architect, and MBA marine engineer. Before joining Carnival Maritime, he worked for Royal Caribbean & Celebrity Cruises for sixteen years. Since 2013, he headed the fleet team of 13 Royal Caribbean vessels in the position of Associate Vice President for Marine Operations. From 2009, Minas was Director Technical Systems at Celebrity Cruises where he was responsible for technical systems and services including Electrical and Automation, Energy, Advanced Water Treatment, Piping & Engines Maintenance. Minas started his career in the cruise industry in 1999 at Lloyds Register. In 2006 he began working as Site Office Manager for Royal Caribbean & Celebrity Cruises where he supervised the construction of the 120,000 tons Celebrity Solstice Class Cruise Vessels.
Minas takes over his position from Björn Sprotte, who has led the department for the past 1 ½ years. Lars Ljoen, Managing Director of Carnival Maritime, says “I am very happy to welcome Minas to the team. He will add great competencies and longtime experiences in fleet operations to our team and is therefore a fantastic fit. I am confident that he will make a valuable contribution to the team and further advance our fleet management operations.”
Minas adds, “I am more than excited to join Carnival Maritime in this position and build on Björn’s great work. I look forward to further increasing the efficiency and sustainability targets of our services together with our international teams.”
Carnival Maritime is the marine service unit for the Costa Group, Europe’s leading Cruise Company. This unit bundles competences and best practices in the area of marine operations to achieve the highest safety standards in the cruise industry for the fleet of the Costa Group, which currently includes 26 cruise ships of the brands Costa Crociere, Costa Asia and AIDA Cruises. Carnival Maritime combines the company’s expertise in the areas of marine, technology, health, environmental protection and security for the Costa Group in Hamburg. The embedded Fleet Operations Center (FOC) monitors and supports 37 ships of the Costa Group, P&O Cruises and Cunard line. Carnival Maritime was founded in 2015, and employs 180 specialists.
Source: Carnival Maritime
Adam Snitzer to Head MSC's US Guest Services
MSC Cruises Names Adam Snitzer Senior Vice President of Guest Services
Snitzer Appointment Supports MSC Cruises Ambitious Growth Plan and Strategic Focus on North America
FORT LAUDERDALE, Fla. (February 21, 2017) – MSC Cruises, the Swiss-based world’s largest privately-owned cruise line and market leader in Europe, South America and South Africa, announced today that Adam Snitzer has joined the company as senior vice president of guest services for North America.
In this position, Snitzer will be responsible for overseeing the North American travel agent and consumer call centers, group operations, customer service and revenue management.
“We are thrilled to welcome Adam to the MSC Cruises’ family,” said Roberto Fusaro, president of MSC Cruises USA. “As MSC Cruises grows globally, with plans for 11 new, next-generation smart cruise ships entering service between June 2017 and 2026, the company will strategically expand its presence in North America. Adam brings to MSC Cruises a unique set of skills and experience that will be instrumental as we bring new ships to the U.S. and our ambitious growth plans come to fruition.”
Prior to joining MSC Cruises, Snitzer led Peak Revenue Performance, an international consulting firm specializing in the travel business. Snitzer is a cruise industry veteran with more than 18 years’ experience and has worked for various cruise lines including Seabourn Cruise Line, Costa Crociere, Norwegian Cruise Lines and Royal Caribbean International. Snitzer began his career at the American Express Company where he made significant advancements to the customer contact centers and loyalty programs.
“MSC Cruises has been one of my biggest consulting clients and I’m excited to have an even deeper impact,” said Snitzer. “I’m excited to join the world’s fastest growing cruise line and play a key role in helping the company achieve its growth objectives in North America.”
Source: MSC Cruises USA
Snitzer Appointment Supports MSC Cruises Ambitious Growth Plan and Strategic Focus on North America
 |
| Adam Snitzer |
In this position, Snitzer will be responsible for overseeing the North American travel agent and consumer call centers, group operations, customer service and revenue management.
“We are thrilled to welcome Adam to the MSC Cruises’ family,” said Roberto Fusaro, president of MSC Cruises USA. “As MSC Cruises grows globally, with plans for 11 new, next-generation smart cruise ships entering service between June 2017 and 2026, the company will strategically expand its presence in North America. Adam brings to MSC Cruises a unique set of skills and experience that will be instrumental as we bring new ships to the U.S. and our ambitious growth plans come to fruition.”
Prior to joining MSC Cruises, Snitzer led Peak Revenue Performance, an international consulting firm specializing in the travel business. Snitzer is a cruise industry veteran with more than 18 years’ experience and has worked for various cruise lines including Seabourn Cruise Line, Costa Crociere, Norwegian Cruise Lines and Royal Caribbean International. Snitzer began his career at the American Express Company where he made significant advancements to the customer contact centers and loyalty programs.
“MSC Cruises has been one of my biggest consulting clients and I’m excited to have an even deeper impact,” said Snitzer. “I’m excited to join the world’s fastest growing cruise line and play a key role in helping the company achieve its growth objectives in North America.”
Source: MSC Cruises USA
Monday, February 20, 2017
Windstar Taps Industry Veteran for VP of Technical Ops
Windstar Appoints Paul Barrett as Vice President of Technical Operations
Industry veteran to oversee technical operations for globally deployed fleet of the world’s best small cruise ships.
Seattle, WA, February 20, 2017 — Windstar Cruises announces the appointment of Paul Barrett to Vice President of Technical Operations beginning immediately. Barrett is responsible for the small ship line’s Technical Operations Department overseeing all related aspects with regard to safety and regulatory compliance, inventory control and purchasing, shipyard projects and refits. Barrett also oversees the Engine Department, to ensure timely, diligent and efficient maintenance and safe operation, with a minimum environmental impact as described in the company’s safety management system (SMS), and related policies, procedures, and practices.
“We are continuing to build incredible bench strength of industry leading talent in our efforts to be the world's best small ship cruise line,” said President John Delaney. “We are holding ourselves to a higher standard of operational excellence in everything that we do, which is why we are thrilled to have a consummate professional like Paul join Windstar’s team.”
Barrett arrives to Windstar with three-plus decades of marine engineering and technical operations experience, having most recently worked for the Holland America Group. Prior to that Barrett was Vice President of Technical Operations at Princess Cruises for seven years having progressed through various management positions and held oversight for the line’s 18 vessels deployed worldwide. Barrett began his maritime career as an Engineer Officer aboard P&O Cruises in 1984.
Barrett completed an Executive Management Leadership Program at the UCLA Anderson School of Management and holds a Master’s degree in Business Administration from California Coast University. Barrett is a Chartered Engineer and Member of the Institute of Marine Engineers, Scientists and Technologists in the U.K. and a member of the U.S.A. Society of Naval Architects and Marine Engineers. A native of England, Barrett resides in Seattle and joins the 130-plus corporate team at Windstar’s headquarters in downtown Seattle.
Windstar operates a fleet of six small cruise ships: three Wind-class sailing ships classified as motor sail yachts (MSY), and three Star-class all-suite ships classified as motor vessels (MV); the ships accommodate 148 to 310 passengers serviced by between 100 and 200 staff and crew depending on the vessel. Barrett leads a team of 128 marine engineers across the fleet.
Source: Windstar Cruises
Industry veteran to oversee technical operations for globally deployed fleet of the world’s best small cruise ships.
 |
| Paul Barrett |
“We are continuing to build incredible bench strength of industry leading talent in our efforts to be the world's best small ship cruise line,” said President John Delaney. “We are holding ourselves to a higher standard of operational excellence in everything that we do, which is why we are thrilled to have a consummate professional like Paul join Windstar’s team.”
Barrett arrives to Windstar with three-plus decades of marine engineering and technical operations experience, having most recently worked for the Holland America Group. Prior to that Barrett was Vice President of Technical Operations at Princess Cruises for seven years having progressed through various management positions and held oversight for the line’s 18 vessels deployed worldwide. Barrett began his maritime career as an Engineer Officer aboard P&O Cruises in 1984.
Barrett completed an Executive Management Leadership Program at the UCLA Anderson School of Management and holds a Master’s degree in Business Administration from California Coast University. Barrett is a Chartered Engineer and Member of the Institute of Marine Engineers, Scientists and Technologists in the U.K. and a member of the U.S.A. Society of Naval Architects and Marine Engineers. A native of England, Barrett resides in Seattle and joins the 130-plus corporate team at Windstar’s headquarters in downtown Seattle.
Windstar operates a fleet of six small cruise ships: three Wind-class sailing ships classified as motor sail yachts (MSY), and three Star-class all-suite ships classified as motor vessels (MV); the ships accommodate 148 to 310 passengers serviced by between 100 and 200 staff and crew depending on the vessel. Barrett leads a team of 128 marine engineers across the fleet.
Source: Windstar Cruises
Friday, January 20, 2017
Carnival Positioning for More Growth in China & Asia
Carnival Corp today expanded the role of Michael Thamm, who is currently the CEO of the Costa Group which includes their Costa and AIDA brands. He will now also become CEO of Carnival Asia, thus being responsible for the company's entire operation in China and Asia.
The complete story appeared in the January 20 edition of Cruise News Daily.
Tuesday, January 17, 2017
Peter Tobler to Head Windstar's Marine Hotel Operations Dept
Windstar Cruises Taps Top Talent Peter Tobler to be Director of Marine Hotel Operations for Boutique Cruise Line
Award-winning small ship line, poised for quantum leap in guest experiences, welcomes cuisine, beverage and hospitality guru on board.
Seattle, WA, January 17, 2017 — Windstar Cruises announces that Peter Tobler has joined the small ship cruise line as Director of Marine Hotel Operations. In his new position, Tobler is responsible for overall leadership and guiding principles overseeing hotel management for the six ship fleet including food and beverage operations, revenue, product development, service standards, and employee training and development.
“Peter Tobler is one of the most recognized hotel operations professionals in the industry and a very detailed culinarian. Peter possesses a unique expertise and finds his true passion for hotel operations in helping his team become the best in the industry,” noted Vice President of Fleet Operations Christopher Prelog. “Peter has been an idol of mine and a leader for many others in hospitality for years. His leadership will set the standard for hospitality excellence in small ship cruising.”
Tobler’s 30-plus years of hospitality, travel and cruise experience spans completely complements the impressive talent team found both aboard and on shore at Windstar Cruises.
“My goal is to assemble a tour-de-force of hospitality leaders that establishes Windstar as an employer of choice in cruising and travel,” said Windstar President John Delaney. “We aspire to not only deliver the absolute best travel experience in small ship cruising, but to be a recognized leader of trends, innovation, and personalized service in the greater tourism industry. We are in the business of creating vacations that exceed expectations, surprising and delighting our deserving guests along the way. With the leadership and expertise of Chris and Peter, Windstar is well positioned to fulfill that promise.”
Tobler begins with Windstar immediately, fresh off running his own business, consulting on strategic development and implementation of global culinary operations. Prior to that, Tobler held successive positions as vice president of culinary/food and beverage, managing worldwide operations for Princess Cruises and Norwegian Cruise Line, as well as director of food and beverage operations for luxury operators Seabourn and Cunard. Tobler started his cruise career as a Hotel Manager at Seabourn working on board Windstar’s now Star-class yachts, fostering his true guest-centric perspective, and extensive knowledge of the remarkable growth and innovations in the world of cruising.
Tobler’s recent cruise industry successes include acting as team lead and receiving the Best Cruises for Food Lovers distinction by Food & Wine Magazine; recognition by the Seatrade Insider Cruise Award for the Chef’s Table, and a 31st Annual Telly Award for Love at First Sip; as well as an award-winning partnership with world-renowned Master Chocolatier Norman Love for Chocolate Journeys.
Educated at renowned institutions, namely the School of Hotel Administration at Cornell University, the UCLA Anderson School of Management, the Culinary Institute of Zurich in Switzerland, and the Culinary Institute of America (CIA), Tobler is a lifetime member of the Cornell Society of Hotelmen and past president and chairman of the board of directors for the Marine Hotel Association.
Tobler is relocating to Seattle to join the 130-plus employees on the Windstar team in the cruise line’s corporate headquarters. He will lead an 800-strong team of ship culinary and service staff and crew across the six-ship yacht fleet, offering more than 250 cruises annually sailing to 170 ports worldwide. The leader in small ship cruising recently won the “10Best” award as #1 Best Boutique Cruise Line voted on by readers of USA Today and was named to Condé Nast Traveler’s 2017 Gold List.
Source: Windstar Cruises
Award-winning small ship line, poised for quantum leap in guest experiences, welcomes cuisine, beverage and hospitality guru on board.
 |
| Peter Tobler |
“Peter Tobler is one of the most recognized hotel operations professionals in the industry and a very detailed culinarian. Peter possesses a unique expertise and finds his true passion for hotel operations in helping his team become the best in the industry,” noted Vice President of Fleet Operations Christopher Prelog. “Peter has been an idol of mine and a leader for many others in hospitality for years. His leadership will set the standard for hospitality excellence in small ship cruising.”
Tobler’s 30-plus years of hospitality, travel and cruise experience spans completely complements the impressive talent team found both aboard and on shore at Windstar Cruises.
“My goal is to assemble a tour-de-force of hospitality leaders that establishes Windstar as an employer of choice in cruising and travel,” said Windstar President John Delaney. “We aspire to not only deliver the absolute best travel experience in small ship cruising, but to be a recognized leader of trends, innovation, and personalized service in the greater tourism industry. We are in the business of creating vacations that exceed expectations, surprising and delighting our deserving guests along the way. With the leadership and expertise of Chris and Peter, Windstar is well positioned to fulfill that promise.”
Tobler begins with Windstar immediately, fresh off running his own business, consulting on strategic development and implementation of global culinary operations. Prior to that, Tobler held successive positions as vice president of culinary/food and beverage, managing worldwide operations for Princess Cruises and Norwegian Cruise Line, as well as director of food and beverage operations for luxury operators Seabourn and Cunard. Tobler started his cruise career as a Hotel Manager at Seabourn working on board Windstar’s now Star-class yachts, fostering his true guest-centric perspective, and extensive knowledge of the remarkable growth and innovations in the world of cruising.
Tobler’s recent cruise industry successes include acting as team lead and receiving the Best Cruises for Food Lovers distinction by Food & Wine Magazine; recognition by the Seatrade Insider Cruise Award for the Chef’s Table, and a 31st Annual Telly Award for Love at First Sip; as well as an award-winning partnership with world-renowned Master Chocolatier Norman Love for Chocolate Journeys.
Educated at renowned institutions, namely the School of Hotel Administration at Cornell University, the UCLA Anderson School of Management, the Culinary Institute of Zurich in Switzerland, and the Culinary Institute of America (CIA), Tobler is a lifetime member of the Cornell Society of Hotelmen and past president and chairman of the board of directors for the Marine Hotel Association.
Tobler is relocating to Seattle to join the 130-plus employees on the Windstar team in the cruise line’s corporate headquarters. He will lead an 800-strong team of ship culinary and service staff and crew across the six-ship yacht fleet, offering more than 250 cruises annually sailing to 170 ports worldwide. The leader in small ship cruising recently won the “10Best” award as #1 Best Boutique Cruise Line voted on by readers of USA Today and was named to Condé Nast Traveler’s 2017 Gold List.
Source: Windstar Cruises
Wednesday, January 11, 2017
Carnival Cruise Line Hires New CIO
Carnival Cruise Line Names Sean Kenny Senior Vice President and Chief Information Officer
MIAMI (Jan. 11, 2017) — Sean Kenny, a highly seasoned leadership professional with extensive experience in technology and business operations, has been named senior vice president and chief information officer for Miami-based Carnival Cruise Line. Kenny begins January 15 and will report to James Heaney, chief financial officer for Carnival Cruise Line.
Kenny will lead the development and execution of Carnival Cruise Line’s increasingly important technology strategy. He also will partner with Carnival’s sister brands to develop a long-term technology program and governance structure to guide those efforts on the corporate level.
“Sean has a broad and deep background in IT and is well positioned to lead us into the future as we continue to evolve our extremely important IT function both ashore and on board our fleet of ships,” said Heaney. “We are excited to welcome him aboard.”
A native of Canada, Kenny moved to the U.S. with Ernst & Young Consulting where he was managing partner for major clients throughout the country including the Port of Seattle, Blue Cross Blue Shield of Ohio, McDonald’s Corporation and McDonnell Douglas.
He then moved on to an international consulting role followed by a shift to IT services company EDS, based in Dallas, Texas. There he focused on global IT transformation and worked with clients including American Airlines, Delta and Marriott. Just prior to joining Carnival, he worked with Ernst & Young as a global client services executive for two Fortune 200 accounts.
Kenny is author of “The Contemporary Director” and was a contributor to “The Managed Health Care Handbook, Fourth Edition.” He is a sought-after lecturer on an array of business topics, speaking to a variety of audiences including the Institute of Management Consultants in Palm Beach, Florida, and Washington University.
Kenny holds a degree in Bachelor Studies from the University of Regina/Saskatchewan.
He will be relocating to Miami for his new role.
Source: Carnival Cruise Line
MIAMI (Jan. 11, 2017) — Sean Kenny, a highly seasoned leadership professional with extensive experience in technology and business operations, has been named senior vice president and chief information officer for Miami-based Carnival Cruise Line. Kenny begins January 15 and will report to James Heaney, chief financial officer for Carnival Cruise Line.
Kenny will lead the development and execution of Carnival Cruise Line’s increasingly important technology strategy. He also will partner with Carnival’s sister brands to develop a long-term technology program and governance structure to guide those efforts on the corporate level.
“Sean has a broad and deep background in IT and is well positioned to lead us into the future as we continue to evolve our extremely important IT function both ashore and on board our fleet of ships,” said Heaney. “We are excited to welcome him aboard.”
A native of Canada, Kenny moved to the U.S. with Ernst & Young Consulting where he was managing partner for major clients throughout the country including the Port of Seattle, Blue Cross Blue Shield of Ohio, McDonald’s Corporation and McDonnell Douglas.
He then moved on to an international consulting role followed by a shift to IT services company EDS, based in Dallas, Texas. There he focused on global IT transformation and worked with clients including American Airlines, Delta and Marriott. Just prior to joining Carnival, he worked with Ernst & Young as a global client services executive for two Fortune 200 accounts.
Kenny is author of “The Contemporary Director” and was a contributor to “The Managed Health Care Handbook, Fourth Edition.” He is a sought-after lecturer on an array of business topics, speaking to a variety of audiences including the Institute of Management Consultants in Palm Beach, Florida, and Washington University.
Kenny holds a degree in Bachelor Studies from the University of Regina/Saskatchewan.
He will be relocating to Miami for his new role.
Source: Carnival Cruise Line
Wednesday, July 13, 2016
HAL Creates VP Digital Marketing Position
Holland America Line Names Jarvis Bowers to Newly Created Position of Vice President, Digital Marketing
Seattle, Wash., July 13, 2016 — Holland America Line has appointed Jarvis Bowers to the position of vice president, digital marketing. In this newly created role, he is responsible for working with the digital and marketing teams to lead the development of next-generation digital communications and analytics.
Jarvis, who is based in Seattle at the Holland America Line headquarters, will report to Joe Slattery, senior vice president, global marketing and sales.
“Jarvis has an extensive background in digital marketing and his knowledge and expertise will be a tremendous asset to the department,” said Slattery. “As digital marketing continues to grow we recognized the need to create a position that brings a strong leader from this field into the team, and we’re thrilled to welcome Jarvis to Holland America Line.”
Most recently Bowers was at Expedia where he led the global loyalty marketing team. Prior to that he was vice president, digital, for SunPower Corporation – a leading solar energy enterprise. He also served as senior director in Microsoft’s Interactive Entertainment Business, where he led customer and product strategy for the Xbox Store. Bowers has held marketing leadership roles at ESPN Digital Media, American Express, AT&T Wireless and Sony Electronics.
Bowers holds an MBA from the Wharton School and a Bachelor of Arts degree from Amherst College.
Source: Holland America Line
Seattle, Wash., July 13, 2016 — Holland America Line has appointed Jarvis Bowers to the position of vice president, digital marketing. In this newly created role, he is responsible for working with the digital and marketing teams to lead the development of next-generation digital communications and analytics.
Jarvis, who is based in Seattle at the Holland America Line headquarters, will report to Joe Slattery, senior vice president, global marketing and sales.
“Jarvis has an extensive background in digital marketing and his knowledge and expertise will be a tremendous asset to the department,” said Slattery. “As digital marketing continues to grow we recognized the need to create a position that brings a strong leader from this field into the team, and we’re thrilled to welcome Jarvis to Holland America Line.”
Most recently Bowers was at Expedia where he led the global loyalty marketing team. Prior to that he was vice president, digital, for SunPower Corporation – a leading solar energy enterprise. He also served as senior director in Microsoft’s Interactive Entertainment Business, where he led customer and product strategy for the Xbox Store. Bowers has held marketing leadership roles at ESPN Digital Media, American Express, AT&T Wireless and Sony Electronics.
Bowers holds an MBA from the Wharton School and a Bachelor of Arts degree from Amherst College.
Source: Holland America Line
Monday, April 25, 2016
Windstar Adds Executives
Line Announces New Corporate Staff Appointments
SEATTLE, WA – April 25, 2016 – Leading small ship cruise line Windstar Cruises has added six new individuals to its corporate operations, including a new vice president of deployment and revenue operations, vice president of accounting, director of public relations and social media, director of information technology, controller, and risk manager.
The luxury cruise line doubled its fleet in the last two years adding three all-suite power yachts to complement three mega-sailing yachts. The small ship leader carries between 150 and 300 guests on the various ships deployed to international destinations. The company’s corporate offices are experiencing corresponding growth adding new executive and staff positions to support sales, marketing, finance, and operations and are expanding its downtown Seattle headquarters, which now employs approximately 120 travel professionals in the Pacific Northwest region and approximately 700 fleet employees worldwide.
New staff appointments include:
Doug Santoni has been named the new vice president of deployment and revenue operations at Windstar. Santoni is an experienced executive in the travel and transportation industry, with expertise in pricing, strategy, and advanced analytics. Santoni previously held executive roles with Royal Caribbean Cruises LTD, where he led revenue management and pricing for the multi-branded global fleet of cruise ships and was charged with deploying vessels to maximize profitability and support key brand positions. Immediately prior to joining Windstar, Santoni was the pricing executive for Boeing Commercial Airplanes’ Group in Seattle. He holds a bachelor’s degree in operations research and a Master of Engineering and Master of Business Administration from Cornell University. As vice president of deployment and revenue operations at Windstar Cruises, Santoni leads a variety of key commercial functions encompassing revenue management, deployment and itinerary planning, product development, and vacation planning via the customer contact center.
Peter Beck comes to Windstar as the new vice president of accounting. Beck brings 25 years of financial, accounting, and staff management experience, most recently working at Seattle-based Columbia Hospitality, Inc. as vice president and chief financial officer. Previous positions included serving as vice president and chief financial officer for the Space Needle Corporation, as well as several progressive positions within the finance department of Westin Hotels & Resorts. Beck is a certified public accountant and holds a bachelor’s degree in business administration from California State University, Fullerton. As vice president of accounting at Windstar, Beck is responsible for overseeing management of the company’s financial reporting and accounting functions. Additional responsibilities include managing the budgeting, forecasting, capital planning, and risk management process.
Mary Schimmelman joins Windstar Cruises as director of public relations and social media, bringing a passion for cruise travel and a comprehensive background in communications and travel. Most recently Mary served as senior manager of social media marketing for Holland America Line, where she was responsible for establishing and growing the brand’s overall social media program including content development, multi-channel publishing, partnerships, and integrated marketing communications. Prior to that, Schimmelman was a member of Holland America’s public relations team. She holds a bachelor’s degree in humanities and communications from Seattle University. As director of public relations and social media at Windstar, Schimmelman is responsible for all aspects of public relations including brand positioning, media relations, corporate communications, special events, issues management, as well as social media oversight including content curation and publishing, marketing integration, community engagement via Windstar’s vast portfolio of social outlets.
Brian Kimmons serves as the new director of information technology for Windstar Cruises and brings 20 years of hospitality information technology experience, including 15 in the cruise industry. Previous positions include working as director of information technology for Four Seasons Hotels & Resorts, as well as ten years at Silversea Cruise Lines. Kimmons holds a degree in computer science and biochemistry from the University of North Carolina at Chapel Hill. At Windstar, Kimmons is focused on implementing new corporate information technology standards, as well as providing around the clock support to Windstar’s vessels in Europe, French Polynesia, and the Caribbean.
Gina Smith arrives at Windstar with more than 20 years of experience, bringing an extensive background in accounting and financial systems most recently working as controller at the Bellevue Club in Bellevue, Washington. She holds a bachelor’s degree in accounting from Seattle University. As Windstar controller, Smith is responsible for providing financial information to the organization, both in reporting company-wide operational results and managing department budgets and financial forecasts.
Jay Juang embarks Windstar as risk manager, coming to the company with more than 20 years of risk management roles, most recently as vice president and claims manager at Mitsui Sumitomo Marine Insurance. Juang began his maritime career sailing on container ships, passenger vessels, and supertankers, eventually being promoted to captain. He holds a bachelor’s degree in marine transportation from New York Maritime College and a Master of Business Administration in insurance from St. Johns University. Juang focuses on managing the Windstar fleet’s operational risks to provide the best customer experience possible.
Source: Windstar Cruises
SEATTLE, WA – April 25, 2016 – Leading small ship cruise line Windstar Cruises has added six new individuals to its corporate operations, including a new vice president of deployment and revenue operations, vice president of accounting, director of public relations and social media, director of information technology, controller, and risk manager.
The luxury cruise line doubled its fleet in the last two years adding three all-suite power yachts to complement three mega-sailing yachts. The small ship leader carries between 150 and 300 guests on the various ships deployed to international destinations. The company’s corporate offices are experiencing corresponding growth adding new executive and staff positions to support sales, marketing, finance, and operations and are expanding its downtown Seattle headquarters, which now employs approximately 120 travel professionals in the Pacific Northwest region and approximately 700 fleet employees worldwide.
New staff appointments include:
Doug Santoni has been named the new vice president of deployment and revenue operations at Windstar. Santoni is an experienced executive in the travel and transportation industry, with expertise in pricing, strategy, and advanced analytics. Santoni previously held executive roles with Royal Caribbean Cruises LTD, where he led revenue management and pricing for the multi-branded global fleet of cruise ships and was charged with deploying vessels to maximize profitability and support key brand positions. Immediately prior to joining Windstar, Santoni was the pricing executive for Boeing Commercial Airplanes’ Group in Seattle. He holds a bachelor’s degree in operations research and a Master of Engineering and Master of Business Administration from Cornell University. As vice president of deployment and revenue operations at Windstar Cruises, Santoni leads a variety of key commercial functions encompassing revenue management, deployment and itinerary planning, product development, and vacation planning via the customer contact center.
Peter Beck comes to Windstar as the new vice president of accounting. Beck brings 25 years of financial, accounting, and staff management experience, most recently working at Seattle-based Columbia Hospitality, Inc. as vice president and chief financial officer. Previous positions included serving as vice president and chief financial officer for the Space Needle Corporation, as well as several progressive positions within the finance department of Westin Hotels & Resorts. Beck is a certified public accountant and holds a bachelor’s degree in business administration from California State University, Fullerton. As vice president of accounting at Windstar, Beck is responsible for overseeing management of the company’s financial reporting and accounting functions. Additional responsibilities include managing the budgeting, forecasting, capital planning, and risk management process.
Mary Schimmelman joins Windstar Cruises as director of public relations and social media, bringing a passion for cruise travel and a comprehensive background in communications and travel. Most recently Mary served as senior manager of social media marketing for Holland America Line, where she was responsible for establishing and growing the brand’s overall social media program including content development, multi-channel publishing, partnerships, and integrated marketing communications. Prior to that, Schimmelman was a member of Holland America’s public relations team. She holds a bachelor’s degree in humanities and communications from Seattle University. As director of public relations and social media at Windstar, Schimmelman is responsible for all aspects of public relations including brand positioning, media relations, corporate communications, special events, issues management, as well as social media oversight including content curation and publishing, marketing integration, community engagement via Windstar’s vast portfolio of social outlets.
Brian Kimmons serves as the new director of information technology for Windstar Cruises and brings 20 years of hospitality information technology experience, including 15 in the cruise industry. Previous positions include working as director of information technology for Four Seasons Hotels & Resorts, as well as ten years at Silversea Cruise Lines. Kimmons holds a degree in computer science and biochemistry from the University of North Carolina at Chapel Hill. At Windstar, Kimmons is focused on implementing new corporate information technology standards, as well as providing around the clock support to Windstar’s vessels in Europe, French Polynesia, and the Caribbean.
Gina Smith arrives at Windstar with more than 20 years of experience, bringing an extensive background in accounting and financial systems most recently working as controller at the Bellevue Club in Bellevue, Washington. She holds a bachelor’s degree in accounting from Seattle University. As Windstar controller, Smith is responsible for providing financial information to the organization, both in reporting company-wide operational results and managing department budgets and financial forecasts.
Jay Juang embarks Windstar as risk manager, coming to the company with more than 20 years of risk management roles, most recently as vice president and claims manager at Mitsui Sumitomo Marine Insurance. Juang began his maritime career sailing on container ships, passenger vessels, and supertankers, eventually being promoted to captain. He holds a bachelor’s degree in marine transportation from New York Maritime College and a Master of Business Administration in insurance from St. Johns University. Juang focuses on managing the Windstar fleet’s operational risks to provide the best customer experience possible.
Source: Windstar Cruises
Crystal Appoints Luxury Cruise Veteran SVP Operations & Total Guest Satisfaction
Rapidly expanding luxury line creates new position to enhance and ensure ultimate guest experience
LOS ANGELES, April 25, 2016 – As it continues the most significant brand portfolio expansion in luxury travel and hospitality history, Crystal Cruises is also expanding its executive bench power. The line today announced the appointment of longtime luxury cruise industry executive Christian Sauleau as its new senior vice president of operations and total guest satisfaction, and will report directly to Thomas Mazloum, Crystal’s chief operating officer. In this newly created position, Sauleau will oversee Crystal’s departments of marine, hotel, food & beverage, entertainment and land programs. He will also manage safety and security operations, as well as officer and crew hiring processes and development, with the goal of maintaining the line’s long-celebrated standard of excellence and guest satisfaction ratings.
“Christian Sauleau’s esteemed career boasts a wealth of industry savvy – much of it gleaned from working in direct competition with Crystal – as well as experience in launching new ships and innovative enrichment programs,” says Crystal’s president and CEO, Edie Rodriguez. “We are thrilled he has agreed to join us as we continue to grow and encounter bigger opportunities and guest offerings than ever before, as our guests’ satisfaction remains paramount.”
Mazloum adds, “With more than 25 years in the luxury cruise industry, most of that time spent as a senior executive of operations, Sauleau brings to the Crystal family an affinity for delivering award-winning experiences and services, things for which Crystal has also been recognized for more than 25 years.”
In his prior roles, he has overseen the construction and launch of several luxury ships and facilitating innovative partnerships and onboard offerings with the likes of the prestigious Le Cordon bleu culinary school in Paris and with renowned chef Paul Bocuse. His other successes have included a partnership with Jean-Michel Cousteau’s Ocean Futures Society to offer the Ambassadors of the Environment program for young travelers.
In his new position with Crystal, he will support the line’s ocean cruises, as well as Crystal Yacht Cruises, Crystal River Cruises and Crystal Exclusive Class™ ships. A native of France, Sauleau will be working closely with Crystal’s teams in its Los Angeles headquarters and Miami branch office.
Source: Crystal Cruises
LOS ANGELES, April 25, 2016 – As it continues the most significant brand portfolio expansion in luxury travel and hospitality history, Crystal Cruises is also expanding its executive bench power. The line today announced the appointment of longtime luxury cruise industry executive Christian Sauleau as its new senior vice president of operations and total guest satisfaction, and will report directly to Thomas Mazloum, Crystal’s chief operating officer. In this newly created position, Sauleau will oversee Crystal’s departments of marine, hotel, food & beverage, entertainment and land programs. He will also manage safety and security operations, as well as officer and crew hiring processes and development, with the goal of maintaining the line’s long-celebrated standard of excellence and guest satisfaction ratings.
“Christian Sauleau’s esteemed career boasts a wealth of industry savvy – much of it gleaned from working in direct competition with Crystal – as well as experience in launching new ships and innovative enrichment programs,” says Crystal’s president and CEO, Edie Rodriguez. “We are thrilled he has agreed to join us as we continue to grow and encounter bigger opportunities and guest offerings than ever before, as our guests’ satisfaction remains paramount.”
Mazloum adds, “With more than 25 years in the luxury cruise industry, most of that time spent as a senior executive of operations, Sauleau brings to the Crystal family an affinity for delivering award-winning experiences and services, things for which Crystal has also been recognized for more than 25 years.”
In his prior roles, he has overseen the construction and launch of several luxury ships and facilitating innovative partnerships and onboard offerings with the likes of the prestigious Le Cordon bleu culinary school in Paris and with renowned chef Paul Bocuse. His other successes have included a partnership with Jean-Michel Cousteau’s Ocean Futures Society to offer the Ambassadors of the Environment program for young travelers.
In his new position with Crystal, he will support the line’s ocean cruises, as well as Crystal Yacht Cruises, Crystal River Cruises and Crystal Exclusive Class™ ships. A native of France, Sauleau will be working closely with Crystal’s teams in its Los Angeles headquarters and Miami branch office.
Source: Crystal Cruises
Thursday, April 21, 2016
Former Las Vegas Sands Exec Becomes Carnival's Chief Marketing Officer
Carnival Cruise Line appoints Kathy Mayor as chief marketing officer
MIAMI (April 21, 2016) — Following an extensive global search, Carnival Cruise Line has hired Kathy Mayor as chief marketing officer. Mayor possesses wide-ranging experience in an array of marketing disciplines including e-commerce, digital and loyalty marketing, customer relationship management, business development and product and brand management.
In her new role as CMO, Mayor is responsible for driving Carnival Cruise Line’s marketing strategy across a variety of platforms including digital marketing, e-commerce, advertising, guest loyalty and public relations. She will report directly to Carnival President Christine Duffy.
“We couldn’t be more thrilled to have someone with Kathy’s experience, talent and knowledge joining the Carnival family,” said Duffy. “Her multi-dimensional marketing background focused on consumer brands and experiences make her an ideal candidate for this role.”
Mayor previously worked at Las Vegas Sands Corp. where most recently she served as global senior vice president of strategy, CRM and e-commerce. In that role she led Sands’ corporate marketing efforts in marketing technology, data science and market research, and then led Sands China’s digital marketing, social marketing and e-commerce product management. Mayor joined Las Vegas Sands in 2008 and previously carried the titles of global vice president of CRM and loyalty marketing, and executive director of strategic initiatives.
Prior to joining Las Vegas Sands Corp., Mayor filled leadership positions at Caesars Entertainment, McKinsey & Company and Procter & Gamble. She holds a Masters of Business Administration from Harvard Business School and a Bachelor of Science in Management Engineering from Ateneo de Manila University in the Philippines.
Mayor is married and has two children.
Source: Carnival Cruise Line
MIAMI (April 21, 2016) — Following an extensive global search, Carnival Cruise Line has hired Kathy Mayor as chief marketing officer. Mayor possesses wide-ranging experience in an array of marketing disciplines including e-commerce, digital and loyalty marketing, customer relationship management, business development and product and brand management.
In her new role as CMO, Mayor is responsible for driving Carnival Cruise Line’s marketing strategy across a variety of platforms including digital marketing, e-commerce, advertising, guest loyalty and public relations. She will report directly to Carnival President Christine Duffy.
“We couldn’t be more thrilled to have someone with Kathy’s experience, talent and knowledge joining the Carnival family,” said Duffy. “Her multi-dimensional marketing background focused on consumer brands and experiences make her an ideal candidate for this role.”
Mayor previously worked at Las Vegas Sands Corp. where most recently she served as global senior vice president of strategy, CRM and e-commerce. In that role she led Sands’ corporate marketing efforts in marketing technology, data science and market research, and then led Sands China’s digital marketing, social marketing and e-commerce product management. Mayor joined Las Vegas Sands in 2008 and previously carried the titles of global vice president of CRM and loyalty marketing, and executive director of strategic initiatives.
Prior to joining Las Vegas Sands Corp., Mayor filled leadership positions at Caesars Entertainment, McKinsey & Company and Procter & Gamble. She holds a Masters of Business Administration from Harvard Business School and a Bachelor of Science in Management Engineering from Ateneo de Manila University in the Philippines.
Mayor is married and has two children.
Source: Carnival Cruise Line
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