Tuesday, December 16, 2008

MSC Eliminates More Fuel Surcharges

MSC Cruises earlier eliminated their fuel surcharge on all sailings April 1, 2009 and after. This morning the line announced they will extend the policy to all 2009 sailings January 1 and after.

Customers who have already made a booking for a 2009 sailing date will have the surcharge refunded in the form of an onboard credit.

Additionally, the line said if fuel prices increase in the future, they may reimplement the charge, but guaranteed they will not add it to any booking under deposit at that time, markedly different than other lines warning they may reimplement the charge at some point in the future. The other lines are saying they reserve the right to add it to all existing bookings at that time.

Monday, December 15, 2008

More international expansion for RCCL

Royal Caribbean is opening two more offices in China to support their continued sourcing of customers from international markets. The offices will be in the central business districts of Beijing and Guangzhou and be the company's second and third in the country. (RCCL opened their Shanghai office in 2007.) The offices will support travel agencies selling the growing number of RCCL ships sailing in the region providing support for all three RCCL international brands.

Traditionally a North American brand, in recent years the company has been placing an increasing importance on sourcing passengers from international markets, even dedicating ships to itineraries designed to appeal primarily regional market sources rather than a worldwide.

Just this month the RCCL has created a new managing director position in Brazil and announced the opening of an office in Sydney.

Friday, December 12, 2008

Holland America Stimulating Bookings

Holland America Line announced a Vacation Stimulus Plan today that includes a number of points to stimulate bookings. Points affecting consumers are some new promotional rates, reduced deposits (cut in half for cruises and Alaskan cruisetours departing May 1, 2009, and after), and a 25% discount on their standard Cancellation Protection Plan when purchased with a new booking for departure May 1, 2009, and after. There are some additional incentives included in the plan for travel agents.

Crystal Eliminates Fuel Surcharge

Crystal Cruises has announced they will eliminate their fuel surcharge on all 2009 cruises.

The surcharge will no longer be placed on new bookings, and existing bookings under deposit will be adjusted to reflect the lower amount. Passengers who have made their final payment will have the fuel surcharge refunded through an onboard credit.

Princess Adds Captain's Circle Credits

Princess cruises is rewarding those who pay more with double credits in their Captain's Circle loyalty program enabling them to reach higher levels faster, beginning with cruises departing December 7, 2008, and after.

Passengers who pay for and occupy a full suite (not a mini-suite), and passengers who pay a single occupancy fare will receive two credits rather than one. Passengers who do both, paying a single occupancy fare for a suite, will be rewarded with three credits.

Princess offers multiple ways to reach the higher plateaus, and the new benefit multiplies only cruise credits, not cruise days.