It’s always been a trade-off for the cruiser between having the cruise line book your flights or doing it yourself and having complete control over your flights. The trade-off was that if the cruise line booked it, there was more flexibility if you needed to change or cancel your trip, and the cruise line could handle things completely in the instances where there was some sort of schedule irregularity.
Holland America has enhanced their Flight Ease program and the computer functionality that goes with it so that the gap will be narrowed.
The complete story appeared in August 20 edition of Cruise News Daily.