Sunday, May 15, 2011

Electrical Problem aboard MSC Opera

MONDAY MORNING UPDATE BELOW

MSC Opera is slowly headed to the Swedish port of Nynamshamn after it experienced a technical problem with an electrical panel late Saturday (May 14, 2011). It is expected to arrive there under tow Monday morning (May 16).

The ship is without electrical power, which also means it is without propulsion.

Passengers will be flown home from Stockholm on Monday.

MSC says passengers will be given a credit voucher for the full amount of the trip. MSC Opera was on a 10-day Baltic cruise from Southampton, which also boarded passengers at Amsterdam.

Technicians from STX, which built the ship, are working on the problem, so far without success. There is no word on when the ship will be able to return to service.

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Update May 16, 2011 - 6:35am

MSC Opera has arrived at Nynamshamn. It arrived under tow at 11am local time Monday morning. They will be flown home from Stockholm today.

During Sunday afternoon and evening, technicians were able to restart many of the electrical services, and during the evening, bars were open on a complimentary basis. Passengers were able to have a hot breakfast this morning.

Passengers are being given a voucher for a full credit on a future cruise taken by December 2012.

Additional technicians have boarded the ship and are working to repair the electrical problems and determine the cause of the original problem. As a precaution, the next cruise, which was to embark tomorrow (May 17), has been canceled, and passengers are being compensated.