Crick will report to Timothy Murphy, vice president of guest programs and operations administration.
“Since joining the company, Gregory has played a significant role in transforming guest relations into a well-organized group,” said Murphy. “Gregory’s approach to building and maintaining relationships with many key accounts, travel associates and internal departments within the company will ensure his success in this new leadership role.”
Crick joined Holland America Line in 2007 in the guest relations department. Prior to joining the company, he was in customer service management with Nordstrom and worked as director of operations at the boutique Four Sisters Inns properties. He holds a bachelor’s degree in organizational communications from Eastern Washington University.
Source: Holland America Line
