Tuesday, February 21, 2017

Taking a Slow Boat (but not to China)

It used to be that Carnival saw the future as shorter cruises. They still do, but they've also discovered there's a market out there for cruises longer than seven or eight days. A couple of years ago they created the Carnival Journeys concept just for some specific situations.

The program has been growing year by year, and Carnival just announced the 2018-2019 winter program and next year it grows to 13 of the longer (12- to 14-day) cruises from a wide variety of ports.

Details appeared in the February 21 edition of Cruise News Daily. 

Finally, a Happy Ending

The crew of Sun Princess did an expert job of saving a woman who apparently jumped overboard last Friday while the ship was sailing from Brisbane to Noumea one day into a ten-night cruise from Brisbane to the South Pacific.

The complete story appeared in the February 21 edition of Cruise News Daily. 

Other Things You'll Want to Know - February 21, 2017

CND subscribers also read about:
  • Royal Caribbean International dropping calls at Kusadasi due to security concerns.
  • Meyer Werft cutting the first steel for AIDA's first fully-LNG-powered ship. (Video below)
Details can be found in the February 21 edition of Cruise News Daily.

The audio is in German, but you can get English subtitles by turning on closed captioning and then going to the settings (under the gear) and selecting auto-translate.

Miliaras Joins Carnival Maritime

Carnival Maritime welcomes Minas Miliaras as Vice President Fleet Cruise Execution

Minas Miliaras
Hamburg, February 21, 2017 – Since February 15, Minas Miliaras has taken on the role of Vice President Fleet Cruise Execution at Carnival Maritime, the Marine Service Unit of the Costa Group (AIDA, Costa) in Hamburg. Minas will head the fleet teams and the maintenance development team for all AIDA Cruises, Costa Cruises and Costa Asia ships. He will be responsible for the fleet management of the 26 vessels according to efficiency and sustainability targets of Carnival Maritime. This includes technical management, improvement of repair efficiency, standardization and harmonizing processes as well as connecting offices and ships across the globe.

Greek-born Minas is a studied naval architect, and MBA marine engineer. Before joining Carnival Maritime, he worked for Royal Caribbean & Celebrity Cruises for sixteen years. Since 2013, he headed the fleet team of 13 Royal Caribbean vessels in the position of Associate Vice President for Marine Operations. From 2009, Minas was Director Technical Systems at Celebrity Cruises where he was responsible for technical systems and services including Electrical and Automation, Energy, Advanced Water Treatment, Piping & Engines Maintenance. Minas started his career in the cruise industry in 1999 at Lloyds Register. In 2006 he began working as Site Office Manager for Royal Caribbean & Celebrity Cruises where he supervised the construction of the 120,000 tons Celebrity Solstice Class Cruise Vessels.

Minas takes over his position from Björn Sprotte, who has led the department for the past 1 ½ years. Lars Ljoen, Managing Director of Carnival Maritime, says “I am very happy to welcome Minas to the team. He will add great competencies and longtime experiences in fleet operations to our team and is therefore a fantastic fit. I am confident that he will make a valuable contribution to the team and further advance our fleet management operations.”

Minas adds, “I am more than excited to join Carnival Maritime in this position and build on Björn’s great work. I look forward to further increasing the efficiency and sustainability targets of our services together with our international teams.”

Carnival Maritime is the marine service unit for the Costa Group, Europe’s leading Cruise Company. This unit bundles competences and best practices in the area of marine operations to achieve the highest safety standards in the cruise industry for the fleet of the Costa Group, which currently includes 26 cruise ships of the brands Costa Crociere, Costa Asia and AIDA Cruises. Carnival Maritime combines the company’s expertise in the areas of marine, technology, health, environmental protection and security for the Costa Group in Hamburg. The embedded Fleet Operations Center (FOC) monitors and supports 37 ships of the Costa Group, P&O Cruises and Cunard line. Carnival Maritime was founded in 2015, and employs 180 specialists.

Source: Carnival Maritime

Adam Snitzer to Head MSC's US Guest Services

MSC Cruises Names Adam Snitzer Senior Vice President of Guest Services

Snitzer Appointment Supports MSC Cruises Ambitious Growth Plan and Strategic Focus on North America

Adam Snitzer
FORT LAUDERDALE, Fla. (February 21, 2017) – MSC Cruises, the Swiss-based world’s largest privately-owned cruise line and market leader in Europe, South America and South Africa, announced today that Adam Snitzer has joined the company as senior vice president of guest services for North America.

In this position, Snitzer will be responsible for overseeing the North American travel agent and consumer call centers, group operations, customer service and revenue management.

“We are thrilled to welcome Adam to the MSC Cruises’ family,” said Roberto Fusaro, president of MSC Cruises USA. “As MSC Cruises grows globally, with plans for 11 new, next-generation smart cruise ships entering service between June 2017 and 2026, the company will strategically expand its presence in North America. Adam brings to MSC Cruises a unique set of skills and experience that will be instrumental as we bring new ships to the U.S. and our ambitious growth plans come to fruition.”

Prior to joining MSC Cruises, Snitzer led Peak Revenue Performance, an international consulting firm specializing in the travel business. Snitzer is a cruise industry veteran with more than 18 years’ experience and has worked for various cruise lines including Seabourn Cruise Line, Costa Crociere, Norwegian Cruise Lines and Royal Caribbean International. Snitzer began his career at the American Express Company where he made significant advancements to the customer contact centers and loyalty programs.

“MSC Cruises has been one of my biggest consulting clients and I’m excited to have an even deeper impact,” said Snitzer. “I’m excited to join the world’s fastest growing cruise line and play a key role in helping the company achieve its growth objectives in North America.”

Source: MSC Cruises USA