Thursday, August 9, 2007

From the change of plans department:

New York's second cruise terminal in Brooklyn may not be happening as soon as it was originally planned. The New York Times reports that recently (unnamed) city officials have publicly backed off plans for building the second cruise terminal at Pier 10.

They go on to say that the city's Economic Development Corporation has been refusing for five years to negotiate an extension of the contract with the stevedoring firm which operates the container terminal at Pier 10, so they have been operating more or less on a month-to-month basis. This was apparently in anticipation of the container terminal being displaced by the new second cruise ship terminal planned for the site. The Corporation and the Port Authority have this month suddenly decided to talk to American Stevedoring (the operators at the container terminal) about extending their lease.

The Brooklyn Cruise Terminal next door at Pier 12 is an excellent cruise terminal by all reports from the cruise lines which operate there. It's twin on Pier 10 just may have to wait awhile.

Note: Links are valid at time of publication.

Wednesday, August 8, 2007

From the toll-free cruising department:

The Panama Canal recently changed the way they calculate the toll for cruise ships. They used to calculate it the same way as they did for cargo vessels, but now they charge on a per berth basis, which has caused a tremendous increase in the toll for most cruise ships. Since it's a legitimate tax or port fee, a cruise line would be justified in passing it on to passengers, as cruise lines have for years when faced in similar situations.

Disney Magic will be going to California next summer and will have a Panama Canal repositioning cruise going and one coming back. The Orlando Sentinel said in an article today that Disney had advised passengers booked on the two cruises of the new fee they were expect to pay, which would amount to $100 per person. Passengers were outraged and let Disney know.

Surprisingly, Disney backed down and is absorbing the toll to the tune of a half million dollars. Disney told CND today that not only are they not charging previously-booked passengers, but neither are they charging the fee on new bookings. They told us they were doing it in the interest of customer service because their customers were so upset by it.

So passengers are getting by without paying $100 that, by industry norms, they should pay. Of course, what Disney never mentioned was the price of soft drinks on those sailings may rise to $10 a can.

Note: Links are valid at time of publication.

From the ready-to-wear department:

Norwegian Cruise Line got a lot of attention when they announced that their policy now officially allows jeans to be worn for dinner in the dining room. We thought they were the only ones officially allowing it - until we checked as part of CND article we were writing for today's issue. Frankly, we were surprised at the lines that say jeans are ok. Here's a list for quick reference:

Updated Aug 10, 2007:

  • Azamara - no jeans
  • Carnival - jeans are ok but not encouraged
  • Celebrity - no jeans
  • Costa - jeans are ok except on formal nights
  • Crystal - jeans ok on casual nights, not formal or informal nights
  • Cunard - no jeans
  • Disney - jeans ok except on formal and certain theme nights and never ok in Palo's
  • Holland America - jeans are ok except on formal nights
  • MSC Cruises - no jeans
  • Norwegian Cruise Line - jeans are ok
  • Princess - jeans are ok except on formal nights
  • Royal Caribbean - jeans are ok except on formal nights
  • Seabourn - jeans are ok except on formal nights
  • Silversea - jeans are ok except on formal nights
All of the lines require the jeans to be neat, clean and presentable, and they cannot have holes or tears. Many lines also had some wording in their policies about being neat and clean. Remember too, that this survey was about dinner in the main dining room. All lines indicated jeans were ok during the daytime.

The information was verified by each line's official spokesperson, but is subject to change.

From the when will they learn department:

It was either a slow news day in New Jersey or the program has just moved north, but it's become routine news in Florida. According to the Jersey Journal, a passenger who had been vacationing on Royal Caribbean's Explorer of the Seas returned to Cape Liberty (NJ) on Friday (news must travel slower in New Jersey because they just published the story Tuesday) to find the cops waiting to arrest her on an outstanding warrant from South Carolina. Since cruise lines are now required to submit passenger and crew manifests to authorities prior to the ship's arrival, they have plenty of time to check the people aboard for warrants, and arrests at the ports have become routine.

We don't understand how being wanted by the police could just slip your mind, but then there is the excitement of going on a cruise and all. If criminals were smart, Fox's "Cops" would have run out of material at least a decade ago.

Note: Link was valid at time of posting.

Tuesday, August 7, 2007

From the personnel department:


Holland America Line's executive vice president, marketing, sales and guest services, Rick Meadows, was named to the Washington State Tourism Commission. The body was created in April to help promote Washington as a visitor destination and create a strategic plan for tourism development. Meadows is one of 14 commissioners. His term will expire June 30, 2010.