Holland America and Seabourn promote Gregory Crick to Director, Planning and Administration in the Guest Programs Department
Seattle, Wash., Dec. 10, 2013 — Holland America Line and Seabourn have promoted Gregory Crick to director of planning and administration in the Guest Programs Department. In this role, he will be responsible for leading the Group and Account Services Department, Access and Compliance, Ship Services, Reservations Accounting and the Family Assistance Program that includes the company’s Care Team.
Crick will report to Timothy Murphy, vice president of guest programs and operations administration.
“Since joining the company, Gregory has played a significant role in transforming guest relations into a well-organized group,” said Murphy. “Gregory’s approach to building and maintaining relationships with many key accounts, travel associates and internal departments within the company will ensure his success in this new leadership role.”
Crick joined Holland America Line in 2007 in the guest relations department. Prior to joining the company, he was in customer service management with Nordstrom and worked as director of operations at the boutique Four Sisters Inns properties. He holds a bachelor’s degree in organizational communications from Eastern Washington University.
Source: Holland America Line